Terms of Service
Updated March 1, 2025
Please read these Terms of Use carefully as they govern your use of CareCompanion, including all of our forms, software applications, and content. CareCompanion operates on the Pickaxe AI platform. By signing up for, or otherwise using, CareCompanion, you agree to these Terms. If you do not agree to these Terms, then you must not use CareCompanion or access any Content.
CareCompanion is a service developed and operated on the Pickaxe AI platform. We use reasonable efforts to keep CareCompanion operational and to provide you with great content. However, our service offerings and their availability may change from time to time, without liability to you; for example:
CareCompanion may experience temporary interruptions due to technical difficulties, maintenance or testing, or updates, including those required to reflect changes in relevant laws and regulatory requirements.
We aim to evolve and improve CareCompanion constantly, and we may modify, suspend, or stop (permanently or temporarily) providing all of part of CareCompanion (including particular functions, features, subscription plans, and beta offerings);
Beta Services are offered "as-is" to allow testing and evaluation, and content you provide to Beta Services may be used to improve the Services. CareCompanion makes no representations or warranties for Beta Services, including any warranty that Beta Services will be generally available, uninterrupted or error-free, or that Content will be secure or not lost or damaged. Except to the extent prohibited by law, CareCompanion expressly disclaims all warranties for Beta Services, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, or quiet enjoyment, and any warranties arising out of any course of dealing or usage of trade.
You may need to create an account to use all or part of CareCompanion. Your username and password are for your personal use only and should be kept confidential. You understand that you are responsible for all use (including any unauthorized use) of your username and password. CareCompanion may reclaim, or require you to change, your username for any reason.
All CareCompanion trademarks, service marks, trade names, logos, domain names, and any other features of the CareCompanion brand ("CareCompanion Brand Features") are the sole property of CareCompanion or its licensors. These Terms do not grant you any rights to use any CareCompanion Brand whether for commercial or non-commercial use.
CareCompanion users may post, upload, or otherwise contribute content to CareCompanion. For the avoidance of doubt, "User Content" includes all information, materials and other content that is added, created, uploaded, submitted, distributed, or posted to the CareCompanion by users.
CareCompanion creators are the owners of the responses collected and returned by their CareCompanions. You are solely responsible for all User Content that you post and such User Content is your property, however CareCompanion may use this data to train CareCompanion models.
You promise that, with respect to any User Content you post on CareCompanion, (1) you own or have the right to post such User Content; and (2) such User Content, or its use by CareCompanion pursuant to the license granted below, does not: (i) violate these Terms, applicable laws, or the intellectual property or other rights of any third party; or (ii) imply any affiliation with or endorsement of you or your User Content by CareCompanion or other individual or entity without the prior express written consent from CareCompanion or such individual or entity.
You promise that you will not enter any Protected Health Information (PHI) into CareCompanion tools.
In posting or sharing User Content or other information on CareCompanion, please keep in mind that content and other information will be publicly accessible, and may be used and re-shared by others on the CareCompanion and across the web, so please use caution in posting or sharing, and be mindful of your account settings. CareCompanion is not responsible for what you or others post or share on the service.